What does Femmia sell?
Femmia is an online store offering women's clothing.
Where does Femmia ship?
Femmia currently ships to customers within the United States only.
How long does order processing take?
Orders are generally processed within 1–3 business days.
How long does delivery take?
After processing, standard delivery generally takes 3–8 business days.
Is shipping free?
Yes. Standard shipping is free on all orders.
Which shipping carriers does Femmia use?
Orders may be shipped through USPS, UPS, FedEx, DHL, or other available carriers, depending on the shipment.
What is Femmia's order cutoff time?
Our order cutoff time is 5:00 PM Texas time. Orders placed after the cutoff may be processed beginning on the next business day.
Can I return my order?
Eligible items may be returned within 30 business days, subject to Femmia's return requirements.
Customers are responsible for return shipping costs.
Which items cannot be returned?
Items may not be eligible for return if they have been used, worn, washed, damaged after delivery, returned without original tags or packaging, or have other signs of use.
Customized, personalized, or made-to-order products; gift cards and digital products; and clearance, final-sale, or items marked "Non-Returnable" are also not eligible for return unless they are defective, damaged, or incorrectly shipped.
Products damaged through misuse, accidents, negligence, or unauthorized repairs are not eligible for return. Items returned after the eligible return period or without required components may also be ineligible.
For certain defective, damaged, or incorrect-item claims, an uncut unboxing video clearly showing the product and the issue is required.
How long does a refund take?
Eligible refunds are processed within 5–10 business days after the returned product has been received and reviewed.
How will my refund be issued?
Approved refunds are issued to the original payment method used for the purchase.
Where should approved returns be sent?
Approved returns should be sent to:
Femmia
4301 W William Cannon Dr
Austin, TX 78749
United States
Please contact Femmia at support@femmia.shop before sending a return for instructions and return authorization where applicable.
What payment methods does Femmia accept?
Femmia accepts:
Shop Pay, Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, and PayPal Wallet.
All prices are displayed in U.S. Dollars (USD).
How can I contact Femmia?
For assistance with products, orders, shipping, returns, refunds, or other questions, contact:
Email: support@femmia.shop
Phone: +1 (430) 431-4850
Address: Femmia, 4301 W William Cannon Dr, Austin, TX 78749, United States
Website: https://www.femmia.shop